HANDLING + SHIPPING
All items are handmade to order. Please allow 1-2 weeks for delivery.
PACKAGING & SHIPPING
We package everything in the most intentional & sustainable way possible. Thanks for understanding this is a continual process and if it’s available to you, please recycle the parcel the clothing comes in.
Domestic parcels ship USPS Priority Mail with delivery confirmation.
International customers, please consider your country's customs/fees/duties/tariffs/taxes before ordering.
SANDARA is not responsible for any additional shipping/receiving fees.
As is the case with any international delivery, some times it will take longer than expected. Please follow up with your local customs office or postal service before sending us an email. We typically can not see anything more than what is shown on the tracking on USPS.com
LOST / MISSING PACKAGES
You will receive a tracking number when the package is shipped. At that point, you will be able to use the online service to see where it is headed. Please know that as soon as the package leaves our studio, we have no control over the handling or delivery- all missing parcels or delivery issues can be taken directly with the delivery service (most likely USPS). We are happy to help, and any questions can be directed to firstname.lastname@example.org.
SANDARA is not responsible for lost or stolen packages.